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✦ Legal & Transparency

Policies & Terms

Your trust is our priority. Please read our policies carefully to understand how we operate and protect you.

Last Updated: April 2025
01 — Introduction

Our Commitment to Your Privacy

J&J Tours and Travels ("we," "our," or "us"), headquartered in Erachakulam, Kanyakumari District, Tamil Nadu, India, is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Please read this policy carefully. If you disagree with any part of this policy, please discontinue use of our site and services.

Important: We do not sell, rent, or trade your personal information to any third parties. Your data is used solely to provide and improve our services to you.

02 — Information We Collect

What Information We Gather

We may collect information about you in a variety of ways depending on how you interact with us:

03 — How We Use Your Information

Purpose of Data Collection

The information we collect is used exclusively to:

We will never use your data for any purpose not listed above without your explicit consent.

04 — Data Sharing & Disclosure

Who We Share Your Data With

We may share limited information with trusted third-party service providers solely to operate our business, including:

All such third parties are contractually bound to keep your data confidential and use it only for the agreed purposes. We may also disclose data when required by law or court order.

05 — Cookies

Cookie Policy

Our website uses cookies to recognise your browser, store preferences, and analyse site traffic. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

We use the following types of cookies:

06 — Data Security

How We Protect Your Data

We implement commercially reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include:

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

07 — Your Rights

Your Data Rights

You have the right to:

To exercise any of these rights, contact us using the details below. We will respond within 30 days.

08 — Contact Us

Privacy Enquiries

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

J&J Tours and Travels

Erachakulam, Kanyakumari District, Tamil Nadu, India
01 — Agreement

Acceptance of Terms

By accessing our website at jjtourskanyakumari.com or engaging the services of J&J Tours and Travels, you confirm that you have read, understood, and agree to be bound by these Terms of Service.

These terms apply to all visitors, users, and customers. If you do not agree with any part of these terms, please do not use our website or services.

Note: J&J Tours and Travels reserves the right to update or modify these Terms at any time. Continued use of our services after such changes constitutes your acceptance of the new terms.

02 — Services

Description of Services

J&J Tours and Travels provides the following services to customers across South India:

All services are subject to availability, applicable legal requirements, and route feasibility at the time of booking.

03 — Bookings & Payments

Booking Confirmation & Payment Policy

All bookings are confirmed only upon receipt of the required advance payment or written confirmation from our team. The following conditions apply:

04 — Cancellation Policy

Cancellations & Refunds

J&J Tours and Travels operates a fair and transparent cancellation policy:

Cancellations resulting from unavoidable circumstances (natural disasters, government-imposed restrictions, etc.) will be handled on a case-by-case basis, with maximum flexibility extended to the customer.

Refunds, where applicable, will be credited to the original payment source within 7–10 business days.

05 — Customer Responsibilities

Your Obligations as a Customer

When using our services, you agree to:

Any damage caused to vehicles or equipment by the customer will be the customer's financial responsibility.

06 — Liability

Limitation of Liability

J&J Tours and Travels takes the utmost care in delivering safe and reliable services. However, to the maximum extent permitted by applicable law:

We strongly recommend that all travellers carry appropriate personal travel insurance.

07 — Intellectual Property

Website Content & Copyright

All content on this website — including text, images, logos, graphics, and design — is the intellectual property of J&J Tours and Travels and is protected under applicable Indian and international copyright laws.

You may not reproduce, distribute, modify, or commercially exploit any content from our website without our prior written permission. Unauthorised use may result in legal action.

08 — Governing Law

Jurisdiction & Disputes

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of India. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Kanyakumari District, Tamil Nadu, India.

We encourage all customers to first contact us directly to resolve any concerns before pursuing legal remedies. We are committed to fair and amicable resolution.

09 — Contact Us

Questions About These Terms?

If you have any questions or concerns about these Terms of Service, please contact us:

J&J Tours and Travels

Erachakulam, Kanyakumari District, Tamil Nadu, India